How To Book An Appointment
Book an appointment with our eye specialists from Vet Eye Care
We understand that you’re concerned about your pet’s eye health. At Vet Eye Care, we are a dedicated referral clinic, meaning we work closely with your primary vet to provide specialised treatment. Booking an appointment is a straightforward process.
Our simple 2-step referral process
1. Request a referral from your vet
Please ask your primary veterinary practice to refer your pet to us. They will need to send us your pet’s recent clinical history and any relevant test results.
- For Pet Owners: You can speed up the process by filling out our online form. We will then contact your vet directly to arrange the clinical history transfer.
- For Referring Vets: Please visit our dedicated page for details on how to submit a case.
2. We contact you to book
Once we receive the referral and clinical history from your vet, a member of our friendly team will contact you directly. We will find a convenient date and time for your appointment and provide you with all the information you need for your visit.
Frequently Asked Questions (FAQ)
Why do I need a referral?
We are a referral clinic, which means we can only book a consultation for your pet once we have received a referral from your primary vet practice. The referral process provides us with all the relevant information we need, including your contact details, your pet’s details, and most importantly, your pet’s medical history. Unfortunately, we are not in a position to review your pet without a referral form from your primary vet.
How long does the referral process take?
The referral process is simple. Your vet can refer you to us through our website form, by email, or over the phone. Once we receive the referral and your details, we will contact you promptly to arrange an appointment. During our usual working hours, you can expect to hear from us within an hour. If we receive the referral outside of our opening hours, we will be in touch on the next working day.
What if it’s an emergency?
If the case is an emergency, we recommend that your primary vet clinic calls us directly on
01733304364. We will do our best to arrange an appointment for emergencies (either within or out of hours) as quickly as possible.
Where is the clinic located?
Vet Eye Care is located in Yaxley, with excellent road links and the A1 close by. We recommend using What3Words or Google Maps to help you find us. If you are travelling by train, Peterborough station is well connected, and it takes around 15 minutes by taxi to reach our clinic.
For direct enquiries, you can reach our appointments team on: 01733304364.